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Turning the tide on equity

Turning the tide on equity

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culture insights

How to make waves of change

by Revekka Balancier | May 8, 2025

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Cinco de Mayo celebrations with sombreros, maracas and margaritas always make me sigh a little - for reasons a whole bunch of other blogs have been written about. Here’s the thing that gets me, celebrating a culture is different from appreciating a culture, and appreciating a culture is different from actively supporting equity for the people we “celebrate.” At Axiom we firmly believe in action…

As we actively shift toward a world focused on social justice, we want to offer opportunities to take action aligned with our values. One powerful way to make a difference is by consciously choosing where we spend our money.

Inspired by Colorado’s ShopBIPOC.com directory, our team partnered with NADI Marketing and The Program Labs to develop TIDALPAGES.com - an online directory of Black, Indigenous, Latine, Asian and Pacific Islander, and multicultural-owned businesses in San Diego County.

TIDAL PAGES empowers the community to support social impact by making it easy to find and support local BIPOC-owned businesses - (read more on WHY we should Support minority-owned businesses: essential for a thriving future). By choosing to shop with these businesses, we can be intentional with our spending. Here’s how:

Look at company ownership

When you choose to support BIPOC-owned businesses, you directly contribute to the economic empowerment of communities of color. Your dollars support local businesses, creating jobs and fostering economic growth within these communities. By supporting Black, Indigenous, Latine, Asian and Pacific Islander and other People of Color entrepreneurs, we can help bridge the wealth gap and build a more equitable future for all.

Consider intersectionality

Tidal Pages goes beyond simply identifying BIPOC-owned businesses. Many businesses listed also identify as Woman-Owned, LGBTQIA+ owned, veteran-owned, or owned by a person with a disability. By supporting businesses that intersect with multiple marginalized identities, you can amplify your impact and support even more diverse communities.

Align with your values

Many BIPOC-owned businesses are deeply rooted in their communities and driven by a strong sense of purpose. Look for businesses that align with your own values. Do they prioritize sustainability? Do they support social justice initiatives? Do they actively give back to their community? By choosing businesses that reflect your values, you can ensure that your spending choices are truly aligned with your beliefs and contribute to a more just and equitable world.

Appreciate representation

Supporting BIPOC-owned businesses goes beyond simply making a purchase. It provides vital representation and inspiration for future generations. When young people of color see successful entrepreneurs who look like them, they are empowered to pursue their dreams and aspirations. Seeing successful BIPOC business owners thriving in their communities creates a powerful ripple effect, inspiring the next generation of entrepreneurs and fostering a more inclusive and equitable economic landscape.

Build relationships beyond the transaction

Supporting BIPOC-owned businesses is more than just a transaction; it's about building relationships within your community. Engage with the businesses you support by leaving positive reviews, sharing your experiences on social media, and attending community events hosted by these businesses. Building these relationships not only strengthens the businesses you support but also fosters a stronger sense of community and belonging.

Take advantage of values-aligned directories

BIPOC-owned business directories like TidalPages.com in San Diego and ShopBIPOC.com in Colorado make it easy to find businesses aligned with your values.

  • Browse the directory: Explore the diverse range of businesses listed, from restaurants and shops to service providers and creative professionals.
  • Find businesses aligned with your values: Check out their profile pages for more information on the company ownership, mission, and values.
  • Discover new favorites: Find new businesses to support and experience the unique offerings of our diverse community.
  • Spread the word: Share information with your friends, family, and colleagues, encouraging them to support these businesses as well.

By making conscious choices about where we spend our money, we can create a ripple effect of positive change. It’s time to turn the tide on equity, one purchase at a time.

If you are in San Diego, visit TidalPages.com today and if you are in Colorado, visit ShopBIPOC.com. Discover the power of your spending to make a difference.

Inclusive Design Process

Inclusive Design Process

culture insights

Hint: it’s in the process!

by Jess Cruz-Abalos & Revekka Balancier | March 11, 2025

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One time we were reviewing some design work, trying to figure out why exactly the client did not appreciate it - and what we needed to do to improve it. We all tend to review pieces through our own cultural lenses. As women of color, we finally had to admit, this piece did not feel diverse. In fact, it felt exclusive. The “country club” vibe was not working for us because it didn’t reflect our experiences. And it was the starting point for a critical conversation - how do we make sure our design work is inclusive?

Inclusive design is more than just adding diverse photos or testing for accessibility (though those things are important, too!). It's about creating visual and interactive experiences that are welcoming and relevant, particularly when you consider race, sex, gender identity, age, ability, size, backgrounds, and cultural context.

At the heart of inclusive design lies empathy. It requires developing a deep understanding of the individual nature of human identity. When we step outside of our own perspectives and consider the needs and experiences of all our users, it shows in our creative work.

Here are eight key principles to guide your inclusive design journey:

LEARN

Thorough research is paramount. Educate yourself on every aspect of the product or service you are designing for. Take the time to understand the needs, values and cultural norms of your target audience.

UNDERSTAND

Go beyond demographics. Take the time to truly understand your different audiences. What are their motivations and challenges? What are their preferred methods of communication and interaction?

ASSESS

Take a critical look at your team. Does your team reflect the diversity of your target audience? Look at who is represented and who is not. Identify the gaps and actively seek to diversify your team to bring a wider range of perspectives to the design process.

BE EMPATHETIC

Throughout the design process, constantly ask yourself: "How will this make people feel?" Consider the emotional impact of your design choices on all users, including those with disabilities or from underrepresented groups.

ADAPT

Be flexible and willing to adjust your designs based on feedback from your team and your target audience. Embrace iterative design and be open to making changes, even if it means starting over.

ENJOY

Inclusive design should be a joyful and rewarding experience. Embrace the challenge of creating designs for diverse audience. Approach the process without ego, keep your sense of humor and optimism - a crucial ingredient as we outline in Optimism in marketing: the case for hope.

BE MINDFUL

Inclusivity is an ongoing process, not a one-time fix. Remain mindful of the needs of all users throughout the entire design lifecycle, from initial concept to final implementation.

WELCOME

Create a welcoming and inclusive environment for all stakeholders, from your internal team, to your partners and audience members - see Inviting people to your table. Encourage open and honest feedback, and actively seek out diverse perspectives.

By embracing these principles, you can create products and services that are truly inclusive and accessible to everyone. Inclusive design is not just about meeting legal requirements; it's about designing pieces that speak to people.

This blog is co-written with one of our valued partners in purpose:

Jess Cruz-Abalos is co-founder and Creative Director at That One Couple, a minority-owned creative agency providing branding, design and Webflow website development services, specializing in minority-owned, women-owned tech companies.

Prioritizing people and purpose

Prioritizing people and purpose

culture insights

A human-centered approach

by Revekka Balancier | Feb 10, 2025

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I must admit that sometimes, in our genuine pursuit of achieving positive impact through purpose-driven businesses, it's easy to forget that people are at the heart of it all.

While achieving our mission is essential, that doesn’t mean we should sacrifice the well-being and fulfillment of our team members in the process. It's easy to get swept up in the excitement of a noble cause and inadvertently prioritize the "purpose" over the "people." This can manifest in a variety of ways that we often see in both non-profits and purpose-driven businesses.

There’s the ever-present risk of burnout. Unrealistic hours, neglecting employee and self-care, and creating a culture of overwork leads to stress and high turnover. 

And even worse it can lead to disillusionment. If employees feel disconnected from the purpose or feel like it is no longer worthwhile because of all they have to sacrifice or feel that their contributions are not valued, they may become disillusioned and lose motivation.

So, how can we prioritize both people and purpose?

Adopt employee well-being as a core value

  • Prioritize mental health: Offer resources such as mental health days, employee assistance programs, and flexible work arrangements. Pay attention to the clues that reveal people need a break.
  • Promote life-work balance: Encourage employees to take breaks, disconnect from work outside of work hours, and prioritize their personal lives. Remind them and yourself that your purpose is not going anywhere.
  • Invest in professional development: Provide opportunities for growth and learning to help employees develop their skills and advance their careers. Caring about your employees’ growth is crucial for building trust.

Empower your staff to take ownership

  • Involve employees in decision-making: Give employees a voice in company decisions, especially those related to their work and well-being. Ask! is the secret ingredient in Our recipe for creativity, and it is just as important here.
  • Recognize and reward contributions: Acknowledge and appreciate the hard work and dedication of your team members. Not just once a year, but on a continuous basis.
  • Foster a culture of honesty: Create a safe and inclusive environment where employees feel comfortable sharing their concerns.

Prioritize transparency and communication

  • Be transparent about your purpose: Clearly communicate your company's purpose and how it aligns with employee values so everyone knows how people and purpose fit together.
  • Share progress and impact: Regularly communicate the impact of the team's work and how their contributions are making a difference. This is key for helping everyone stay connected to your purpose.
  • Be open about your challenges: Acknowledge company and personal challenges or setbacks openly and transparently. Your own humanity and vulnerability will help you stay connected to your team.

Live your values daily

  • Walk the walk: Ensure that your company's policies and practices align with its stated values. Use your purpose as a guide for decision-making.
  • Create a culture of appreciation: Foster a workplace where everyone feels valued, respected, and appreciated for their unique contributions.
  • Take care of yourself: Demonstrate through your own actions that you value and prioritize employee well-being. This means being honest about your stress level, taking breaks, and showing your employees what good self-care looks like.

Prioritizing people and purpose is not about choosing one over the other. It's about finding the delicate balance that allows both to thrive. By creating a workplace where employees feel valued, empowered, and fulfilled, we can build truly sustainable and impactful businesses that leave a positive impact on the world.

10 reasons why kindness matters in business

10 reasons why kindness matters in business

culture insights

The strategy you didn't know you needed

by Revekka Balancier | Dec 17, 2024

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For a long time, being “cut throat” or “sharp” was valued as a business strategy - while being kind or “soft” was seen as a trait that would get you taken advantage of in business. But the truth is, there is a place for kindness as a valued skill in today’s purpose-driven business world.

In fact, kindness is more than just a pleasant gesture; it's a business imperative that is expected in today’s work culture and from today’s consumer.

Here's why kindness is the strategy every business needs:

Internally Kindness:

Externally Kindness:

Internally Kindness:

Creates a positive culture

When employees are treated kindly, they treat others kindly - creating a culture where everyone feels valued and appreciated.

Externally Kindness:

Fosters connections

Kindness builds bridges between people, fostering a sense of community and belonging.

Internally Kindness:

Retains the best workforce

Employee retention is vital in today’s competitive market. Treat your employees kindly if you want them to stay!

Externally Kindness:

Improves customer service

Kind interactions create positive customer service, leading to higher satisfaction, reviews and recommendations.

Internally Kindness:

Boosts well-being

Acts of kindness have been shown to have a positive impact on our mental and physical health, which helps us experience a sense of purpose and boosts our mood.

Externally Kindness:

Establishes reputation

A reputation for kindness can differentiate your business from competitors. Word-of-mouth marketing can have a significant impact on your brand's image.

Internally Kindness:

Reduces stress

Toxic work place abuse is out! Workers who are stressed are less happy, less productive, less engaged, less creative, and less likely to contribute ideas.

Externally Kindness:

Builds customer loyalty

A reputation for kindness can differentiate your business from competitors. Word-of-mouth marketing can have a significant impact on your brand's image.

Internally Kindness:

Makes a difference

Even small acts of kindness can have a profound impact on someone's life. A simple gesture of kindness can brighten someone's day, offer hope in a difficult time, or even save a life.

Externally Kindness:

Inspires others

Seeing kindness in action can inspire others to be kinder themselves. When we witness acts of compassion, it can motivate us to pay it forward and create a more positive world.

In a world that so often feelsl divided, kindness is a beacon of hope that helps us feel connected and reminds us that we are not as far apart as we think we are. It is not just for hippies, and social workers, not just some idealistic fantasy - kindness is the cornerstone of a purpose-driven business strategy. By choosing to be kind, we can create a more compassionate, empathetic, and interconnected way of doing business with each other, every day.

Inviting people to your table

Inviting people to your table

culture insights

The value of welcoming input

by Revekka Balancier | Nov 19, 2024

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When hosting a dinner or a party, we go to great lengths to ensure our guests feel welcome, comfortable, and entertained. We carefully curate the menu, set the table, decorate and create a warm and inviting atmosphere. But what about when we're hosting a team meeting, a client presentation, or a brainstorming session? Do we invest the same level of effort into making our guests – our colleagues, clients, and partners – feel valued? If we want people to feel comfortable sharing input and feedback, we need to take the same level of care as we would being a host or hostess. 

Here are six tips for making sure your team members and partners feel heard:

Take the Time to Invite

Just as you wouldn't expect guests to show up at your doorstep without an invitation, don't assume people will automatically know their input is valued. Take the initiative to explicitly invite them to share their thoughts and ideas. A simple "I'd love to hear your perspective on this" can go a long way in making people feel included and appreciated - the first step to gathering input.

Welcome Your Guests with Open Arrms

When guests arrive at your home, you greet them with warmth and enthusiasm, right? Similarly, when welcoming people to your meetings or presentations, make sure they feel welcome and valued. Let them know that their input is not just welcome but important for achieving the best outcome. A simple "I'm so glad you're here because you provide a different perspective than I do, and our audience needs your views as well" can create a welcoming and inclusive atmosphere where people feel more comfortable sharing their thoughts.

Be Flexible and Adjust

I must admit I am that guest that needs a different dish - I just don’t do onions! My friends and family welcome me anyway. My daughter always separates out a bowl of ceviche before she adds the onions for everyone else! And I have a vegan friend who I love to dine out with - but I take careful note of ingredients and speak with restaurant staff in advance to make sure they can accommodate without making her uncomfortable. Just as you might adjust a recipe for allergies, dietary restrictions, or to cater to your guests, be prepared to adapt based on the feedback you receive. If people seem hesitant to speak up, you might need to find out their preferences for sharing and adjust your approach. The goal is to create a comfortable and productive space where everyone feels free to share their ideas.

Pay Attention to Details

When we are hosting a dinner or a party, we pay close attention to the details. For my annual Halloween party, I put a ton of time into the decorations and the atmosphere. When we are having a dinner, we carefully prepare a menu because we think of food as love! And when we have people over, we ensure our guests have everything they need. The same goes for meetings and presentations. By listening carefully to your team members, clients and partners, and thinking about the experience they will have in advance - you can identify areas where you can improve and ensure that everyone’s needs are met.

Create Shared Experiences

A successful dinner or party is one where everyone has a good time and leaves feeling connected - looking forward to the next time we all get together again. I love when people leave and say, “we should do this more often!” Similarly, a successful meeting or presentation should leave participants feeling engaged, informed, and inspired. By creating a welcoming and inclusive environment where everyone has a positive experience, you can foster a sense of camaraderie and shared purpose.

Be the Host

Just as a good host ensures that everyone at a dinner or party has a great time, a good leader should strive to create just as welcoming of an environment for their team, clients, and partners. By actively inviting input, listening carefully, and adapting to feedback, you can foster a culture of collaboration, innovation, and shared success.

When you invite people to your table, you're not just inviting participants to a meeting; you're inviting them to be part of your purpose. By building strong relationships, we drive better outcomes, and create a lasting impact. We’d love to help!

Support minority-owned businesses

Support minority-owned businesses

culture insights

Essential for a thriving future for everyone

by Revekka Balancier | Sep 17, 2024

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¡Feliz diez y seis de Septiembre! September 16 marks Mexico’s Independence from Spain as well as the beginning of Latine Heritage Month, (yes, I use Latine, no I don’t use Latinx.) I thought this would be the perfect time to focus on the social impact part of purpose-driven work. At Axiom of Purpose, this means we work with organizations that serve communities of color, as well as minority-owned businesses themselves.

We hear a lot about awareness months and awareness weeks and days - where everyone pays a lot of attention to a specific group or cause. Then what? We want to talk about how we move beyond awareness to action.

In today's diverse and interconnected world, supporting businesses owned by people of color isn't just the right thing to do, it's essential for building a more equitable and prosperous future for all. Here are just a few reasons why we should all be paying attention to who we do business with.

 

Boost local economies and create local jobs

Studies show that minority-owned businesses are more likely to reinvest their profits into the communities they serve, creating jobs and opportunities for local residents. This strengthens the local economy, benefiting everyone within it.

In this Democracy Journal article, Minority Report: Expanding Opportunity for All they show how this helps impoverished communities specifically:

By helping minority businesses to achieve greater scale, jobs and income are created in communities that have the greatest need. Our research has shown that 31 percent of minority businesses are located in high-poverty areas, as opposed to 24 percent of nonminority-owned businesses.

Bridge the wealth gap

The wealth gap between white households and Black, Indigenous and Latine households remains a significant issue. The Federal Reserve showed that in 2022 the median wealth for white households was $285.01k; for Asian American households was $536.02k; for Black households was $44.89k; for Latine households was $61.62k; and for all others including mixed race and Native American was $62.9k.

According to the Brookings Institution article, Black wealth is increasing, but so is the racial wealth gap: 

Business equity is another vital wealth-building component for Black families, representing 21% of wealth accumulation for Black households. The proportion of business equity in overall growth was much lower for Latino or Hispanic households (4%) but similar for white households (22%) and other non-Latino or Hispanic racial groups (21%). An increase in Black businesses can play a critical role in increasing wealth, and not just for business owners. In 2020, Black businesses employed 1.3 million people and created over 48,000 new jobs.

By supporting minority-owned businesses, we help to close this gap and create a more level playing field for all. This empowers BIPOC communities and fosters financial stability for generations to come.

Inspire the next generation

Representation matters - and not just in Hollywood or in classrooms, but absolutely everywhere. When young people of color see successful business owners who look like them and their families, who they can relate to culturally, it provides powerful inspiration and realistic role models. This fuels their dreams and encourages them to pursue their own entrepreneurial aspirations. And it is not just for youth, it is for other people of color entering the workforce.

Anoushka Khandwala describes it well in her article Why Role Models Matter: Celebrating Women of Color in Design

When you exist as a minority within a structure that favors the majority, your mere existence becomes activism. This often involves having to adapt behaviours (see: code-switching) simply to be accepted.The result is an ongoing sense of fatigue; surrounded by people who don’t look like you or come from a similar background can lead to micro-aggressions building up, a niggling feeling of imposter syndrome, and an overwhelming sense that you don’t belong.

Supporting minority-owned businesses helps us build cultures of belonging for people of color.

Celebrate culture

Minority-owned businesses often infuse their cultural heritage, identity, and traditions into their products and services. This adds vibrancy to the marketplace, enriching our communities, preserving cultural legacies and providing opportunities for others to share in and learn about different traditions.

Create a diverse marketplace

Minority-owned businesses often cater to specific needs and preferences of their communities, offering unique products and services that might not be readily available elsewhere. This ensures a wider variety of options for consumers and fosters a more diverse and inclusive marketplace.

For example, lumpia is a staple in San Diego, thanks to a thriving Filipino community who share this signature dish and many others in restaurants and catering businesses across the county.

Everyone in Denver is accustomed to ordering green chile and smothering everything from fries to burritos to mexican hamburgers to mashed potatoes in this very specific style of pork chile verde. 

You can’t find lumpia in Denver. 
You can’t find green chile in San Diego. 

Trust me I have tried.

Champion community investment

Minority-owned businesses are often deeply invested in the well-being of their communities. They are more likely to sponsor local events, donate to local causes, and create opportunities for local residents. Supporting these businesses strengthens the social fabric of our communities and fosters a sense of shared responsibility.

84% of minority-owned businesses listed at least one community partnership or impact tied to their business. Common responses for community partnerships and impacts included charitable giving, volunteerism, and community service days.

McKinsey & Company polled 1,000 small business to research how the pandemic impacted minority-owned businesses and they found “during COVID-19, 40% of minority-owned small businesses added new services to support their communities and employees, compared with 27% of non-minority business owners.”

By choosing to support minority-owned businesses, we are not just making a purchase, we are investing in a brighter future. We are investing in stronger communities, a more equitable economy, and a richer cultural tapestry for all. Next time you're looking for a new restaurant, a unique product, or a reliable service, consider seeking out a minority-owned business. Every choice can make a difference.

Here are some resources that can help:

Online BIPOC-Owned Businesses:
https://shopculturise.com/pages/directory

Colorado:
https://shopbipoc.com/

P.S. Check out our What We’re Up To Wednesday series where we make many BIPOC recommendations on 📖 books we’re reading, 🛍️ products we’re trying, 🎧 podcasts we’re listening to, and 📺 shows we’re watching.kely to sponsor local events, donate to local causes, and create opportunities for local residents. Supporting these businesses strengthens the social fabric of our communities and fosters a sense of shared responsibility.